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How to monitor a Process Server or a Queue?

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Hi

 

We are using Redwood CPS as our Enterprise Scheduler.

 

In the recent months, the below issue has happened twice.

 

The error message I could read in the Redwood Process Server Log is below

 

JCS-116011: Permanent communication failure: Unknown Host : HOST.domain.com

 

I am not sure what breaks the connection.

 

Two Questions that run in my mind:

1. Does this issue directly relate to any known issue anyone aware of?

2. How do I setup monitoring on the Process Server or a Queue so that when they go down I get an e-mail or something at least?

 

Can someone guide me please?


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